Can I get the free gifts without subscribing?
How much will each issue of Elvis - The Official Collector's Edition cost?
What is the frequency of the collection?
If I take out a subscription to Elvis - The Official Collector's Edition what free gifts will I be entitled to?
What methods of payment can I use to pay for my subscription?
How do I order back issues?
Have you received my subscription - I have not had confirmation?
I have been charged the wrong amount for my subscription / order?
I have not received all my issues?
I have received the wrong issues?
I still have not received some/all of my free gifts?
I can not get a response from the telephone number given?
I have had no reponses to my emails?
I have missed an issue/s how can I purchase a back issue?
Can I buy binders without subscribing?
How do I cancel my subscription?
Do I need to start at a certain issue to get the free gifts?
Can I get the free gifts without subscribing?
No, sorry, but if you would like to subscribe please visit the Subscribe Page and click on Subscribe.
How much will each issue of Elvis - The Official Collector's Edition cost?
Issue 1 (special price) $2.95 incl. GST / Issue 2 onwards regular price $7.95 incl. GST
If you have chosen the DVD option, then each DVD issue (every two weeks on even numbered issues) is $19.95 incl. GST.
What is the frequency of the collection?
Weekly
If I take out a subscription to Elvis - The Official Collector's Edition what free gifts will I be entitled to?
Despatch 1 - Exclusive Elvis Print
Despatch 2 - Elvis '68 Comeback DVD
Despatch 3 - Embossed Elvis magazine binder
Despatch 4 - Elvis Wall Clock
Despatch 5 - Elvis Film Cell
You will receive 2 magazines in your first delivery, and then 4 magazines with each subsequent delivery.
What methods of payment can I use to pay for my subscription?
You can pay by using all major credit/debit cards, cheque or direct debit. To subscribe please use the 'subscribe now' link on this site, or alternatively contact our Customer Services Team. If you email the team, please include your name in the subject line.
Telephone: (03) 9872 4000
Email: Click here to email us.
To order a back issue please contact our Customer Services Team on (03) 9872 4000 or email: Click here to email us. Please remember to include your name, address, postcode, publication name/issue number and allow up to 21 days for delivery of back copies. If they have not arrived by that time, please contact our Customer Services Team on the telephone number above.
Have you received my subscription - I have not had confirmation?
Within seven days of us receiving your request to subscribe, you will receive a Welcome Letter which acts as confirmation. This contains your order reference number and details of your subscription. If you haven't received your Welcome Letter after 3 weeks, then please contact our Customer Services Team. If you email the team, please include your name in the subject line.
Telephone: (03)9872 4000
Email: Click here to email us. to top
I have been charged the wrong amount for my subscription / order?
Please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
Telephone: (03) 9872 4000
Email: Click here to email us.
I have not received all my issues?
Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line.
Telephone: (03)9872 4000
Email: Click here to email us.
I have received the wrong issues?
We will replace all your issue/s with the correct copies. Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line.
Telephone:(03) 9872 4000
Email: Click here to email us.
I still have not received some/all of my free gifts?
All of your free gifts should be sent to you with your relevant despatches. Please check that they are not in your local sorting office and if they are not there, please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
Telephone: (03) 9872 4000
Email: Click here to email us.
I can not get a response from the telephone number given?
We are sorry if you cannot get through, please keep trying. Alternatively, please email us on the address below. If you email the team, please include your name and account number.
Email: Click here to email us.
I have had no reponses to my emails?
We are aiming to reply to all emails between 24 and 48 hours after their receipt. If you still have not heard from us by then, please contact our Customer Services Team on the number given below to pursue your enquiry
Telephone:(03) 9872 4000
I have missed an issue/s how can I purchase a back issue?
To order a back issue please contact our Customer Services Team on (03) 9872 4000 or email: Click here to email us. Please remember to include your name, address, postcode, publication name/issue number and allow up to 21 days for delivery of back copies. If they have not arrived by that time, please contact our Customer Services Team on the telephone number above.
Can I buy binders without subscribing?
Yes, you can. Each binder costs $14.95 incl.GST and holds 13 copies. To purchase a binder please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
Telephone: (03) 9872 4000
Email: Click here to email us.
How do I cancel my subscription?
Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line. We would advise that you provide us with 28 days notice of cancellation otherwise issues may already be on their way to you and we will be unable to prevent delivery.
Telephone: (03) 9872 4000
Email: Click here to email us.
Do I need to start at a certain issue to get the free gifts?
No, the gifts will be sent regardless of which issue you start your subscription.