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How much will each issue of Treasures Of The Earth cost me? What is the frequency of the magazine? If I take out a subscription to Treasures Of The Earth, what will I be entitled to? Can I get free gifts without subscribing? What methods of payment can I use to pay for my subscription? What can I expect to see in the first 5 issues for Treasures Of The Earth? Have you received my subscription - I have not had confirmation? I have been charged the wrong amount for my subscription / order? I have not received all my issues? I have received the wrong issues? I still have not received some/all of my free gifts? I cannot get a response from the telephone number given ? I have had no reponses to my e-mails ? I have missed an issue/s so how can I purchase a back issue ? Can I buy binders without subscribing ? How do I cancel my subscription ?
How much will each issue of Treasures Of The Earth cost me?Issue 1 (Special Price) $2.95. Issue 2 onwards $9.95. What is the frequency of the magazine?Fortnightly. If I take out a subscription to Treasures Of The Earth, what will I be entitled to?Despatch 1 - Binder
Can I get free gifts without subscribing?No, sorry, but if you would like to subscribe please do so on this website, or alternatively telephone our Customer Services on (03) 9872 4000
What methods of payment can I use to pay for my subscription?You can pay by using all major credit/debit cards, cheque or direct debit. To subscribe please use the 'subscribe now' link on this site, or alternatively contact our Customer Services Team. If you email the team, please include your name in the subject line.
What can I expect to see in the first 5 issues for Treasures Of The Earth?Issue 1 - Rose Quartz and Pyrite
Have you received my subscription - I have not had confirmation?Within seven days of us receiving your request to subscribe, you will receive a Welcome Letter which acts as confirmation. This contains your order reference number and details of your subscription. If you haven't received your Welcome Letter after 3 weeks, then please contact our Customer Services Team. If you email the team, please include your name in the subject line.
I have been charged the wrong amount for my subscription / order?Please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
I have not received all my issues?Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line.
I have received the wrong issues?We will replace all your issue/s with the correct copies. Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line.
I still have not received some/all of my free gifts?All of your free gifts should be sent to you with your relevant despatches. Please check that they are not in your local sorting office and if they are not there, please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
I cannot get a response from the telephone number given ?We are sorry if you cannot get through, please keep trying. Alternatively, please email us on the address below. If you email the team, please include your name and subscription ref. if applicable in the subject line.
I have had no reponses to my e-mails ?We are aiming to reply to all emails between 24 and 48 hours after their receipt. If you still have not heard from us by then, please contact our Customer Services Team on the number given below to pursue your enquiry Telephone : (03) 9872 4000
I have missed an issue/s so how can I purchase a back issue ?To order a back issue please contact our Customer Services Team on (03) 9872 4000 or email: bissett@bissettmags.com.au. Please remember to include your name, address, postcode, publication name/issue number and allow up to 21 days for delivery of back copies. If they have not arrived by that time, please contact our Customer Services Team on the telephone number above.
Can I buy binders without subscribing ?Yes, you can. Each binder costs $14.95 incl.GST and holds 20 copies. To purchase a binder please contact our Customer Services Team. If you email the team, please include your name and subscription ref. number in the subject line.
How do I cancel my subscription ?Please contact our Customer Services Team. If you email the team, please include your name and subscription account number in the subject line. We would advise that you provide us with 28 days notice of cancellation otherwise issues may already be on their way to you and we will be unable to prevent delivery.
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